“The service at Console and Hollawell was excellent and outstanding. I was treated very warmly and made to feel like I was one of their only clients. Everybody made it seem like I was their top priority and were very prompt in getting information to me”
Upon settling a case we ask our clients to review their experience with Console & Hollawell. We do this not only to ensure that our clients have the best possible experience while working with their personal injury lawyer, but also so we can keep improving on the client experience. The following are statements from actual past clients. You don’t have to take our word on the top-rated experience you will have at Console & Hollawell, you can take theirs.
“Rick Console made me feel like I was a part of his family. He had my problem resolved quickly and effectively. I could call him day or night and he would always be there. He was extremely reasonable and I couldn’t have asked for anyone better. He went beyond an attorney and became my good friend.”
“Being raised a “do it yourself” kind of person, I attempted to handle my situation myself, I bought the “book”, and played the game with the insurance company, and true to form I ended up being dismissed. Throwing in the towel was not an option! Via the internet I entered my information and along came Console and Hollawell to my call. immediately I felt comfortable talking to the attorneys. They always kept me informed and took the time to explain the processes with me along the way. Needless to say they more than exceeded my expectations and suffice to say achieved more than I was ever going to with my lack of knowledge. Some things are better left to attorneys, I have learned. Thank you to the entire staff at Console and Hollawell!”
“Everyone at Richard Console’s office was helpful, pleasant and professional. The staff helped me with my auto accident. I was hit by a drunk driver and it was a very stressful time in my life. I was definitely comforted by the fact that the office was only a phone call away when concerns regarding my case came up.”
“I am very pleased with the way your office treated me as a client when handling my case. I have always found Mr. Console and his staff to be extremely professional. It is important to me to have an attorney that I feel comfortable talking with and who will listen to me. I feel Rick Console really empathizes with my concerns”
“Totally exceeded my expectations. Gina went well above her job duties to assist me and helped me through some very emotional times. I will remember her kindness long after the case settles. Mr. Hollawell was very reassuring and attentive to my needs. The office staff were exceptional directing and assisting me.”
“Everyone was friendly and kept me well informed. I was very satisfied with the outcome. It all worked out better than I expected.”
“Everyone was great at this law firm! The staff and yourself (Richard Console) are very professional and listened to all of my questions and concerns.”
“Richard Console was very personable and thorough. I would happily refer someone I knew to your office! The interaction with this firm was excellent. All of the staff was pleasant and thorough!
I was so pleased with the firm and its staff. I am a new mother (8 month old daughter at the time of the accident) and have no time to think, let alone deal with anymore paperwork or nagging phone calls. Your firm asked the questions that were necessary and only required minimal paperwork. I never felt hassled. My family and I were left alone to deal with our therapy and already crazy life. Thank you so much!”
“Great teamwork! Positive staff! It was this excellence in quality that helped me maintain my patience and persevere… Thank you! Again, I express thankfulness to you and your firm for a job well accomplished”
“For me, the experience working with Richard Console was phenomenal. His office literally went out of their way to get me disability reparations. Last year, I was unemployed and could not afford to buy any Christmas presents for my family. Rick and the office all chipped in and presented me with a $400 gift card so that my family could celebrate this joyous holiday. I was astonished and could not believe that a lawyer would do this kind of thing for a client. I can go on longer!
In the beginning, I was depressed and making only a couple hundred dollars a week. Today, I’m back in school and graduating very soon! I could not be happier! All the people in the office really hustled to get my case underway and never minded my frequent visits without an appointment. In fact, they were so welcoming and treated me like one of their own. What a wonderful relationship I had with this firm! I could go for days talking about it! I would recommend Mr. Console to anyone that needs help in the matters of law. God bless them for everything they’ve done for me!”
“Dear Mr. Console and Staff:
Thank You very much for your help. I am extremely pleased with your services. Your compassion, understanding and patience helped make a difficult situation much easier to handle. Some people nearly do their jobs however, you went above and beyond, and this bit of kindness goes a long way.
Your firm was recommended to me by my friend and I will make sure to let people know how satisfied I was with your firm and hopefully more business will come your way.
I don’t know any other way to express how much I appreciate your help, but by saying ‘THANK YOU’!”
“Your law firm’s support staff presents a caring manner when first entering into the offices. I was greeted with a smile and was kept informed of the time frame of my visit. Whenever I had to telephone your office, the telephone was answered after the first ring and my questions were either answered right there or within 24 hours. Your staff does not make excuses but instead they have the answers or can quickly find the person who does have the answer. Your firm was recommended to me by word of mouth and I would surely recommend your firm to my close family members and friends without hesitation. I never felt as if I had to do your job for you or do the job of any one in your office. I was able to go about my daily life knowing full well that you were working in my best interest…I want to thank you and your staff for being there when I needed help. I am grateful that I was urged to come to your offices for I did not know what to do or where to go. I was just going to try and deal with my situation on my own. Thank you!”
“You all did an EXCELLENT JOB! My case was 4 years old and Mr. Console did what the other lawyer didn’t do– in just 4 months! Thank you. His receptionist was great, too, because she was on top of everything with my case. The quality of interaction with this firm was excellent!
Keep up the professionalism and the interest in your clients. I will be telling my friends and family about Mr. Console. We need honest and professional people like all of you at Console & Hollawell. Thank you again!”
“Console and Hollawell is a top notch firm. They provided platinum service all the way. I was a nervous wreck and Rick would call me and calm me down and keep me up to date on the status of my case. They were very efficient and walked me through the paperwork and explained to me in layman’s terms exactly what I had to do to move forward with my case. I don’t think I could have found a better firm to work with me in this part of the country and I always knew I was in good hands with Rick Hollawell.”
“Thank you very much for your help with my case. Your firm did a great job! I feel like you give the “little people” out here a chance to be represented against big business without any fear or apprehension.”
“I was extremely satisfied with the services I received from everyone at Console & Hollawell. I’m so happy I chose to work with this firm and do not feel like I would have received better services elsewhere. Working with this firm was a great relief in my life. My case was very complicated however Mr. Hollawell was not only well organized and “one step ahead” of the events going on in my case, but found a way to reassure me and keep me calm. Thank you very much for all you have done and all of your hard work.”
“I love how friendly everyone is at Console and Hollawell. I felt comfortable enough that I could pick up the phone and call with any questions, but didn’t really have to because I was always so informed. I was always kept informed by the paralegals and I liked that my lawyer kept in touch as well. He wasn’t too busy to be in touch with me. I didn’t feel like just some paycheck or number to him. I would absolutely recommend others to Console and Hollawell.”
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