"Being raised a "do it yourself" kind of person, I attempted to handle my situation myself, I bought the “book”, and played the game with the insurance company, and true to form I ended up being dismissed. Throwing in the towel was not an option! Via the internet I entered my information and along came Console and Hollawell to my call. immediately I felt comfortable talking to the attorneys and my “ right hand girl” Shel. She always kept me informed and took the time to explain the processes with me along the way. Needless to say they more than exceeded my expectations and suffice to say achieved more than I was ever going to with my lack of knowledge. Some things are better left to attorneys, I have learned. Thank you to the entire staff at Console and Hollawell!"
------------------------------------------------------T.D. Allentown, PA
“You all did an
EXCELLENT JOB! My case was 4 years old and Mr. Console did what the other lawyer didn't do-- in just 4 months! Thank you. His receptionist, Rae, was great, too, because she was on top of everything with my case. The quality of interaction with this firm was excellent!
Keep up the professionalism and the interest in your clients. I will be telling my friends and family about Mr. Console. We need honest and professional people like all of you at Attorneys-At-Law. Thank you again!”
------------------------------------------------------S.O. Pennsauken, NJ
"Your law firm's support staff presents a caring manner when first entering into the offices. I was greeted with a smile and was kept informed of the time frame of my visit. Whenever I had to telephone your office, the telephone was answered after the first ring and my questions were either answered right there or within 24 hours. Your staff does not make excuses but instead they have the answers or can quickly find the person who does have the answer. My thought is that the person who makes the telephone contact with the client is the one who either establishes a good solid trusting relationship or leaves a sour taste in one's mouth.
Your firm was recommended to me by word of mouth and I would surely recommend your firm to my close family members and friends without hesitation. I would also recommend your firm to others on the outer edges of my life but family members are the ones that will come back and crucify you if the recommendation does not work out. I never felt as if I had to do your job for you or do the job of any one in your office. I was able to go about my daily life knowing full well that you were working in my best interest.
I am sorry for the delay in sending this letter to you but as your receptionist Rae knows, I have been attending my college classes and fulfilling my 150 hours of my internship class. I am in the Victim Witness Unit of the Camden County Prosecutor's Office. I see first hand what goes on in the legal world and that little voice inside of me assures me that your office is working just the same on my behalf.
I want to thank you and your staff for being there when I needed help. I am grateful that I was urged to come to your offices for I did not know what to do or where to go. I was just going to try and deal with my situation on my own. Thank you!"
------------------------------------------------------R.D. Collingswood, NJ
"Dear Mr. Console and Staff:
Thank You very much for your help. I am extremely pleased with your services. Your compassion, understanding and patience helped make a difficult situation much easier to handle. Some people nearly do their jobs however, you went above and beyond, and this bit of kindness goes a long way.
Also to Rae, it isn't too often I enjoy someone's help as I have this time. Your courtesy and consideration we deeply appreciated.
Thank you to Michelle Siegel. Not only were you very responsible and thorough, but always available to help. You were just a phone call away. Today, this quality is rare.
Your firm was recommended to me by my friend and I will make sure to let people know how satisfied I was with your firm and hopefully more business will come your way.
I don't know any other way to express how much I appreciate your help, but by saying 'THANK YOU'!" Sincerely,
------------------------------------------------------ L.D. Philadelphia, PA
“Rick made me feel like I was a part of his family. He had my problem resolved quickly and effectively. I could call him day or night and he would always be there. He was extremely reasonable and I couldn’t have asked for anyone better. He went beyond an attorney and became my good friend.”
------------------------------------------------------J.S. Westville, NJ
“For me, the experience working with Richard Console was phenomenal. His office literally went out of their way to get me disability reparations. Last year, I was unemployed and could not afford to buy any Christmas presents for my family. Rick and the office all chipped in and presented me with a $400 gift card so that my family could celebrate this joyous holiday. I was astonished and could not believe that a lawyer would do this kind of thing for a client. I can go on longer!
In the beginning, I was depressed and making only a couple hundred dollars a week. Today, I’m back in school and graduating very soon! I could not be happier! All the people in the office really hustled to get my case underway and never-minded my frequent visits without an appointment. In fact, they were so welcoming and treated me like one of their own. What a wonderful relationship I had with this firm! I could go for days talking about it! I would recommend Mr. Console to anyone that needs help in the matters of law. God bless them for everything they’ve done for me!”
------------------------------------------------------B.Y. Riverside, NJ
"Great teamwork! Positive staff! It was this excellence in quality that helped me maintain my patience and persevere... Thank you! Again, I express thankfulness to you and your firm for a job well accomplished"
------------------------------------------------------R.G. Mt. Laurel, NJ
"Richard Console was very personable and thorough. I would happily refer someone I knew to your office! The interaction with this firm was excellent. All of the staff was pleasant and thorough!
I was so pleased with the firm and its staff. I am a new mother (8 month old daughter at the time of the accident) and have no time to think, let alone deal with anymore paperwork or nagging phone calls. Your firm asked the questions that were necessary and only required minimal paperwork. I never felt hassled. My family and I were left alone to deal with our therapy and already crazy life. Thank you so much!"
------------------------------------------------------D.C. Townsend, DE
"Everyone was great at this law firm! The staff and yourself (Richard Console) are very professional and listened to all of my questions and concerns."
------------------------------------------------------M.W. Williamstown, NJ
"Mr. Console was extremely helpful when explaining my case and options. They seemed to be really working hard on the case! They were very friendly, understanding, and patient! Thank you very much for your help with my case. Your firm did a great job! I feel like you give the "little people" out here a chance to be represented against big business without any fear or apprehension."
------------------------------------------------------A.B. Claymont, DE
"I was extremely satisfied with the services I received from everyone at this firm. I'm so happy I chose to work with this firm and do not feel like I would have received better services elsewhere. Working with this firm was a great relief in my life. My case was very complicated however Mr. Hollawell and Shel were not only well organized and "one step ahead" of the events going on in my case, but they found a way to reassure me and keep me calm. Thank you very much for all you have done and all of your hard work."------------------------------------------------------J.F. Mt. Laurel, NJ
"Everyone was friendly and kept me well informed. I was very satisfied with the outcome. It all worked out better than I expected." ------------------------------------------------------S.F. Cherry Hill, NJ
"Totally exceeded my expectations. Gina went well above her job duties to assist me and helped me through some very emotional times. I will remember her kindness long after the case settles. Mr. Hollawell was very reassuring and attentive to my needs. The office staff were exceptional directing and assisting me." ------------------------------------------------------B.M. Glassboro, NJ
"I am very pleased with the way your office treated me as a client when handling my case. I have always found Mr. Console and his staff to be extremely professional. It is important to me to have an attorney that I feel comfortable talking with and who will listen to me. I feel Rick Console really empathizes with my concerns" ------------------------------------------------------J.S. Broomhall, PA
"Everyone at Richard Console's office was helpful, pleasant and professional. The staff helped me with my auto accident. I was hit by a drunk driver and it was a very stressful time in my life. I was definitely comforted by the fact that the office was only a phone call away when concerns regarding my case came up." ------------------------------------------------------P.Q. Collingswood, NJ